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How To Remove A Contact From a Call List
How To Remove A Contact From a Call List

This article contains information that pertains to our upgraded Connect experience.

Updated over 6 months ago

You are able to remove a contact from a call list either on the Call Console page or on the Call List view page.

How To Remove A Contact From the Call Console Page:

1. Click on Call Lists.

2. To remove a contact in a Call List, click on the Start Calling button for the desired call list.

3. That takes you to the Call Console page, where it shows the most recent contact you worked on. Here, you have the choice to move on to the next or previous contact.

4. Scroll down to the Property Details section.

5. Click on Lists (*).

6. The saved call list will be shown. Click on the trash icon to remove the contact from the call list.

7. After clicking the trash button, a notification pops up to confirm. Click OK.

8. A notification will appear confirming that a call list item has been successfully deleted. Wait for a few seconds and you will be directed to the list view page of saved contacts for the chosen call list.

How To Remove A Contact From the Call List View Page:

1. Click on Call Lists.

2. Click the name of the call list you want to remove a contact from.

3. Click on the trash icon to remove the contact from the call list.

4. A notification will pop-up below confirming the successful deletion of a call list contact.

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